/n /n The Chance: /n Newcastle Anglican has an exciting opportunity for a seasoned Client Services Officer to join the Anglican Care Finance team on a full-time 7 month maternity leave contract. /n In this role you will accurately maintain customer records, respond to customer enquiries, ensure the company receives payment for all goods and services provided and accurately record financial transactions. /n Why work for us? /n Our people are the heart of what we do here at Newcastle Anglican. As a part of our team, you have access to the following great benefits: /n /n

- Salary Package a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnight. (cap limit of $15,900 each FBT year).

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- Meal entertainment/venue hire benefit, package up to a cap limit of $2,650 each FBT year.

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- Career and development opportunities

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- 14 weeks paid parental leave or 3 weeks paid partner leave.

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- Give back to the community and the people we support. /n
- Access to Fitness Passport (over 800+gyms)

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- Free access to our corporate Employee Assistance Program

/n /n What are we looking for? /n We are seeking a dedicated and detail-oriented Client Services Officer who can: /n /n

- Provide first point of customer contact for all accounts receivable enquiries

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- Check Resident Agreements are compliant in relation to Security for Payment policies

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- Ensure all banking and allocation processes are completed in a timely manner ensuring accuracy in processing /unallocated monies /contra’s

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- Generate invoices and account statements

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- Perform account reconciliations

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- Perform general data input

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- Maintain all account receivable files and records

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- Produce accurate monthly financial reports

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- Investigate and resolve any irregularities or enquires

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- Assist in general financial management and analysis

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- Liaise, research and resolve with internal staff and external customers regarding any concerns or discrepancies

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- Manage any outstanding debtors

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- Providing relief and assistance with other finance department functions as required of role

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- To work with the finance team to create a cooperative and positive team environment

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- In achieving these deliverables, the position holder will:

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- Observe confidentiality relating to residents/consumers, their records and organisational matters at all times.

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- Have a solid understanding of how the Accounts Receivable functions impact on other departments of Newcastle Anglican as well as external suppliers.

/n /n About you? /n /n

- 2-3 years demonstrated experience working as Accounts Receivable Officer in a high-volume function.

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- Experience with Aged Care systems (desired but not essential).

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- High proficiency in data entry.

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- Understanding of the full Accounts Receivable process, including invoicing, payment processing,



debt collection, and account reconciliation.

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- Proven ability to maintain Accounts Receivable functions at a consistently high standard.

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- Exceptional attention to detail.

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- Effective written and verbal communication skills.

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- Demonstrated competence with the Microsoft Office suite of products and processes relevant to Accounts Receivable.

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- Understanding of the basic accounting principles including GST treatments.

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- Experience in reconciling General Ledger Accounts.

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- Current drivers’ licence.

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- A current Working with Children check (with clearance to work with children).

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- National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes).

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- NDIS Worker Screening Check or a willingness to obtain one.

/n /n Who we are? /n Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast. /n We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans. /n Our vision is for people to flourish because of what we do, inspired by the way of Jesus. /n We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications. /n For more information visit www.newcastleanglican.org.au or for enquiries and a copy of the Position Description email the talent team at [email protected] /n You must have the right to live and work in Australia. /n

📌 Client Services Officer (Accounts) (Newcastle)
🏢 Anglican Care
📍 Newcastle