/n ⭐ Ready to lead a dynamic clerical team? Be part of a specialist medical clinics /n Imaging Queensland is seeking an experienced and people-focused leader for the role of a Clerical In Charge (Practice Manager) across our Brisbane City and Diagnostic Imaging for Women (DIFW) clinics, located in the heart of Queen Street Mall. /n This is a rare chance to lead two established, high-profile clinics in Brisbane’s CBD, driving operational excellence while fostering a unified and high-performing clerical team. /n Your leadership will directly influence patient experience, team engagement, and service quality across the hub.

ABOUT THE ROLE: /n You'll be responsible for the overall coordination of day-to-day operations, performance, and service delivery across the two sites, ensuring consistency and quality in patient care and administrative processes. /n You will work closely with reception teams, modality leads, radiographers, sonographers and other internal stakeholders to support staff engagement, service efficiency, and optimal patient flow playing a key part in building unity between the sites, fostering a connected team culture, and supporting the delivery of exceptional diagnostic imaging services. /n You will report directly to the Administration Services Manager, working closely to implement operational strategies, drive team performance, and ensure high-quality clerical services across both sites.

KEY RESPONSIBILITIES: /n /n ⭐ Lead clerical teams across Imaging Brisbane City & DIFW /n ⭐ Oversee reception operations, patient bookings, phones, and front-of-house service delivery /n ⭐ Manage staffing, rosters, leave coverage, and timesheet approval /n ⭐ Provide leadership, coaching, and performance support to the clerical team /n ⭐ Monitor workflows and daily operations to ensure high levels of efficiency and service quality /n ⭐ Champion a consistent, collaborative,



and respectful workplace culture across all sites /n ⭐ Coordinate cross-site communication and ensure alignment with clinical teams /n ⭐ Identify and lead improvement initiatives in partnership with the Administration Services Manager and Territory Manager /n /n ABOUT YOU: /n /n ✔️ Demonstrated experience in a senior clerical or administrative role within a medical or radiology setting /n ✔️ Strong leadership skills with experience managing teams /n ✔️ Excellent communication, time management, and organisational skills /n ✔️ High level of attention to detail, with strong problem-solving capabilities /n ✔️ Confident in rostering, compliance, and operational decision-making /n ✔️ Passionate about staff development, team culture, and service excellence /n ✔️ Proactive, solutions-focused, and approachable /n ✔️ Sound knowledge of Medicare, DVA, Workcover, and inpatient billing processes /n WHAT WE’RE OFFERING: /n /n ✅ A leadership role with scope for innovation, collaboration, and growth /n ✅ A supportive, high-performing team environment /n ✅ Access to Imaging Queensland’s leadership training and development programs /n ✅ Uniforms provided /n ✅ Recognition through staff awards programs /n ✅ Fitness Passport with access to 1000+ facilities nationwide /n ✅ Employee benefits including paid parental leave, wellbeing support, and discounted healthcare for you and your immediate family /n ✅ Annual salary reviews /n /n This is a full-time position, working a 9 day fortnight Monday to Friday (38 hours), and occasional weekend work if operationally required. Clinic hours are between 7:45am - 5:15pm /n HOW TO APPLY /n /n Click Apply! /n For a confidential chat or find out more about IQ please contact our Talent Acquisition Business Partner - Jodie via 0476 887 487. /n Building a healthier world, by delivering the best health outcomes one patient at a time! /n Please note: A Police Check will be required for the successful applicant. /n /n /n Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. /n /n Building a healthier world, by delivering the best health outcomes one patient at a time. /n

📌 Clerical In Charge - Brisbane & DIfW
🏢 Integral Diagnostics
📍 Brisbane