/n Client Experience & Program Coordination (Flexible Remote Role) About the Role/n This flexible, remote-based role is suited to individuals who value organisation, communication, and the ability to work autonomously within a structured environment. /n You may already have valuable professional and life experience behind you and be looking for a role that offers greater flexibility, ongoing growth, and meaningful involvement aligned with your current lifestyle and goals. /n This role is best suited to individuals who bring previous professional, administrative, customer-facing, business, or coordination experience and who are confident managing responsibilities within established systems and processes. /n The role operates within an established framework supported by onboarding, guided systems, and ongoing professional development.

About Brightside

Collective/n At Brightside Collective, we value flexibility, continuous learning, professional growth, and creating positive outcomes through consistent action. /n We believe experience matters. Many successful individuals bring strong communication skills, practical life experience, and a willingness to learn and contribute within a supportive and structured framework. /n Our culture encourages personal responsibility, consistency, and a positive approach to learning new skills while working towards meaningful goals. Key Responsibilities/n • Supporting communication and coordination activities within a structured online program environment /n • Managing communication and follow-up activities using established processes /n • Following guided systems and step-by-step workflows /n • Maintaining accurate records and organised communication activities /n • Using simple digital tools to stay organised and consistent /n • Participating in ongoing learning and professional development opportunities Who This Role Suits/n You may be a professional with experience in: /n • Administration /n • Customer Service /n • Client Support /n • Team Coordination /n • Operations Support /n • Business Ownership or Management /n • Education or Training Environments /n You'll likely enjoy this role if: /n • You value flexibility while appreciating structure and clear direction /n • You are self-motivated and comfortable working autonomously /n • You communicate confidently and professionally /n • You are organised and able to manage your own schedule effectively /n • You are comfortable using online communication tools /n • You enjoy learning, growing, and applying new skills in a practical environment /n • You appreciate working within established systems and processes Additional Information/n • Applicants must currently reside in Australia or New Zealand /n • Flexible scheduling within a structured framework /n • Approximate commitment of 10–15 hours per week /n • Results-oriented compensation structure /n • Ongoing onboarding, training, and qualified support Important to Note/n • This role operates within a flexible, autonomous working structure /n • The position follows established systems, processes, and support frameworks /n • Previous professional, business, administrative, customer service, or coordination experience is highly regarded /n • We are seeking applicants interested in a long-term professional pathway /n • Success in this role is supported by consistency, communication, and a willingness to learn Next Step/n If this role aligns with your experience, interests, and goals, we encourage you to submit your application. /n Suitable applicants will be contacted to discuss the role in more detail and determine whether there is a mutual fit. /n

📌 Client Experience & Program Coordination (Flexible Remote Role) (Melbourne)
🏢 Brightside Collective
📍 Melbourne