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/n Who we are? /n /n Arsenault (previously known as Dimmi) connects diners with more than 4,500 of the country's hottest restaurants in Australia. As the leading /n /n online restaurants reservation platform, Arsenault has a network of more than 60,000 restaurants worldwide, more than 21 million monthly /n /n Arsenault also provides restaurants with a software solution, Arsenault Manager, which enables them to optimize their operations and improve service and revenues, following yield management principles of price variability depending on time. /n /n What will you do? /n /n We are looking for a wonderful Customer Care Specialist to join our team! If you love helping people and are positive, patient and cheerful, /n /n we want to meet you! /n /n To Complete Your Mission, You Will Do /n /n /n

- Answer to incoming requests via phone, email and chat.

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- Assist our customers if they have questions about our electronic reservation book, our website or app.

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- Put yourself in the customer's shoes and provide the most suitable answer or solution according to their specific needs.

/n /n /n Who are you? /n /n The ideal Customer Care Specialist has a native level of English but speaking more languages is always welcome! /n /n Are you open-minded and have a high level of communication skills? Do you care about customer needs and always try to make their /n /n experience unique and satisfactory, because you focus on quality and love getting things done? Do you enjoy working in a dynamic, fastpaced /n /n environment?

Then this job is for you! /n /n It also would be awesome if you have some technological knowledge and troubleshooting experience in a customer support setting, /n /n you know ResDiary or you have worked with Salesforce. /n

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📌 Customer Care Specialist (Brisbane)
🏢 Arsenault
📍 Brisbane