Customer Service Administrator

- Blacktown | $68K–$70K + Super | Full time, Office-Based
- Are you an experienced customer service and administration (open to any industry background) professional who enjoys being part of a small, friendly and supportive team?
- Industry medical and healthcare supplies sector

Are you someone who enjoys being the person who keeps everything organised, customers updated and the team running smoothly? We’re partnering with an established organisation within the medical and healthcare supplies sector to recruit a Customer Service & Sales Support Coordinator for their Seven Hills office.

This is a hands-on, varied role where you’ll work closely with the sales and product teams while supporting hospital and healthcare customers across Australia and New Zealand.

What You’ll Be Doing

- Managing incoming customer calls and enquiries
- Preparing and processing customer quotes and orders
- Coordinating purchase orders and invoicing
- Providing customers with order and delivery updates
- Managing enquiries and requests through the CRM system
- Following up backorders and keeping internal teams informed
- Maintaining accurate customer and order information
- Supporting Product Specialists and Managers with day-to-day administration




- Assisting with general office coordination and administration

What We’re Looking For You may currently be working as a Customer Service Coordinator, Sales Administrator, Sales Support Officer, Office Administrator or Receptionist and looking for your next opportunity.

You’ll ideally bring

- Previous customer service or administration experience
- Robust written and verbal communication skills
- Excellent attention to detail
- Confidence dealing with customers over the phone and email
- Good organisation and time-management skills
- Experience using CRM, ERP or order-processing systems would be advantageous
- A proactive attitude and willingness to jump in and help the team

Experience within healthcare, medical devices, pharmaceuticals or another B2B environment would be beneficial but is not essential. If you’re looking for a stable, varied customer service and administration role where you can become an important part of the team, I’d love to hear from you.

Apply now with your updated resume or contact me directly for a confidential discussion:

Dimpy Mehta

Director & Principal Recruiter | Exclusive Talent

? [0416 586 662](tel:0416 586 662)

✉️ [email protected]

📌 Customer Service Administrator (Blacktown)
🏢 Exclusive Talent
📍 Blacktown