/n /n Customer Service Representative - Builder Developer - North West Sydney /n /n What's on Offer /n /n /n

- Long term security with 3 years secured work right now

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- Great environment and great leadership in place that will ensure mentoring and career growth can happen making it very hard for people to want to leave

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- Diversity in projects the company deliver from H&L; to medium density projects for large stand-alone developers

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/n Overview of the role /n /n /n

- Baulkham Hills Location

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- Residential Builder with a development arm – highly successful

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- Not your typical project home builder; they have a diverse portfolio of work

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- Big land bank which sees them in a strong position right now giving the current land shortages

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- Work alongside an existing team of 4 with a dedicated CSR Manager

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- Salary depending on experience, $75k – $90k + Super

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/n Key Responsibilities /n /n

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- Support clients from contract deposit to handover through the provision of personalised customer service and administration support

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- Client Relationship Management

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- Maintenance of client files and related information

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- Workflow management and reporting

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- Liaison with internal departments and teams on required approvals

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- Coordination of engineering details, water board, hydraulic, acoustic, bushfire etc.

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- Preparation of submission documentation and liaison with relevant Developer/Council/PCA

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- Coordination of all necessary documentation from clients, suppliers, contractors,



lenders, brokers as required

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- Provision of practical completion and settlement letters prior to and completion of settlement /n /n /n Requirements To Apply /n /n /n
- 4 + years of experience within the building industry in a Customer Service role with working knowledge of the Pre-Construction and Construction process.

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- Ability to clearly identify the Customers’ needs and generate solutions to suit both the Customer and business.

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- Excellent communication skills both written and verbal.

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- Interpersonal skills with the ability to build a quick rapport with Customers

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- Strong attention to detail.

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- Competent computing skills in Microsoft Office, In office Companion or an equivalent system

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- A confident and friendly personality with the ability to work well in a co-operative team environment

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- Self-motivated, dedicated and dynamic

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- Highly organised with the ability to multi-task and deal with a variety of activities

/n /n /n How to Apply /n /n To send in an application, please hit ‘Apply’ and attach resume or alternatively, if you have any questions about the role or company please ‘Call’ Anna Drillsma 0417 961 056 /n All applications are strictly confidential and will not be sent to any client for any role without your prior approval. /n In order to be considered for this full-time position, you MUST be eligible to work in Australia with no work restrictions. /n Please be advised that only shortlisted candidates will be contacted. /n

📌 Customer Service Representative (Sydney)
🏢 Mckinnel Associates
📍 Sydney