Description/n

Customer Service Representative | Metroll Minto/n Join one of Australia's leading manufacturers and suppliers of quality steel building products. /n Metroll is a trusted name in the Australian construction and manufacturing industry, supplying roofing, cladding, rainwater, structural and fencing products across the country. We are currently seeking a motivated and customer-focused Customer Service Representative to join our team at Minto and play a key role in delivering exceptional service to our valued customers. /n About the Role /n As a Customer Service Representative, you will be the first point of contact for customers, providing skilled support and ensuring a positive customer experience from initial enquiry through to order fulfilment. /n Working closely with the sales, production and operations teams, you will assist customers with product enquiries, quotations, order processing and delivery coordination. /n Your responsibilities will include: /n • Responding to customer enquiries via phone, email and face-to-face interactions /n • Preparing quotations and processing customer orders accurately and efficiently /n • Providing product information and support to customers, builders, contractors and trade partners /n • Coordinating with production and logistics teams to ensure timely delivery of orders /n • Managing customer records and maintaining accurate data within company systems /n • Resolving customer issues and enquiries in a professional and timely manner /n • Building and maintaining strong relationships with new and existing customers /n • Assisting the sales team with administrative and customer support activities /n About You /n To be successful in this role, you will bring:



/n • Previous experience in customer service, internal sales, administration or a similar role /n • Strong communication and relationship-building skills /n • Excellent attention to detail and organisational skills /n • The ability to manage multiple priorities in a fast-paced environment /n • Confidence using Microsoft Office and computer-based systems /n • A positive attitude with a strong commitment to customer satisfaction /n Desirable /n • Experience within manufacturing, construction, building products or industrial industries /n • Knowledge of steel building products or the construction industry /n • Experience working with customer, sales or order management systems /n Why Join Us? /n When you join Metroll, you will enjoy: /n • The opportunity to join a well-established Australian manufacturing business with a strong reputation /n • Stable, full-time employment based in Minto /n • A supportive team culture and collaborative work environment /n • Ongoing training and professional development opportunities /n • The opportunity to build a long-term career within a growing national organisation /n If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. /n Apply now and become part of the Metroll team. /n Metroll is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities. /n Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening. /n If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know. /n

📌 Customer Service Representative (Minto)
🏢 KG Talent
📍 Minto