/n Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com /n We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. /n /n IT Skills and Experience /n /n
- Desired Experience:
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- Computer OS/Peripherals troubleshooting
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- Handling Different PC Operating Systems ( Windows 7/8 and 10)
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- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
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- Basic knowledge of SOE and group policies
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- Printer support
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- Good knowledge of MS Office tools installation & troubleshooting
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- Excellent customer service and people skills
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- Field experience supporting a variety of technologies and services
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- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
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- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
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- Reliable transportation
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- Flexible schedule and commitment to work on demand when required
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- Resilient and able to face and resolve conflicts.
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- The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
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- Customer-oriented and cool-tempered.
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- Works well under pressure.Pro-active/Self-starter.Team player.