Job Description

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Job no:
Work type: Permanent
Location: Rockhampton
Categories: Administration

About the role n

Mater Private Hospital Rockhampton is seeking a dedicated and detail-oriented Health Records Scanning Officer to join our Medical Records team in a full-time, maximum-term contract position (38 hours per week) from August 2026 to February 2028.

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This is an exciting opportunity to play a vital role in supporting patient care by ensuring health information is accurately digitised, securely managed, and readily available within Mater’s digital health record system. Working within a collaborative healthcare workplace, you'll contribute to the efficient management of clinical information that supports quality care across the hospital.

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As a key member of the Health Records team, you will support the accurate and timely processing of patient information through a range of document management activities.

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You will:

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- Prepare, scan, quality check and process physical and digital health records into Mater's electronic record systems
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- Manage high-volume documentation, including patient records, referrals and clinical correspondence
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- Receive, track, batch and organise documents throughout the scanning workflow
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- Verify patient and encounter information to maintain data accuracy and record integrity
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- Conduct quality assurance checks to ensure scanned documentation is complete and compliant
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- Assist with document retrieval, record tracking and health record retention activities
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- Prioritise workloads to meet operational requirements and service delivery expectations
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- Maintain strict confidentiality and adhere to privacy and health information management policies
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- Collaborate with clinical, administrative and clinical coding teams to support timely access to patient information
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- Contribute to continuous improvement initiatives and support broader Medical Records operations as required
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About you n

You are a highly organised and reliable administration professional who thrives in a fast‑paced environment and takes pride in producing accurate, high‑quality work. You understand the importance of confidentiality and enjoy working as part of a team that supports essential healthcare services.

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To be successful in this role, you will have:

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- Previous experience in high-volume document management, records administration or scanning environments
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- Administration experience within a hospital, healthcare or medical setting (highly regarded)
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- Strong attention to detail and a commitment to data accuracy
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- Excellent organisational skills with the ability to manage competing priorities
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- Experience working with electronic records or document management systems
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- Strong computer literacy and confidence working across multiple systems
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- Well‑developed communication and interpersonal skills
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- A proactive approach to problem‑solving and continuous improvement
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- The ability to work independently while contributing positively to a collaborative team environment
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- A commitment to maintaining privacy, confidentiality and compliance standards
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Mater is Queensland’s largest not‑for‑profit network of public and private hospitals and healthcare services, bringing together world‑class expertise across healthcare , education , fundraising & philanthropy and research . With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year,



we're committed to empowering people to live better lives through improved health and wellbeing.

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At Mater, our people are at the heart of everything we do. You'll join a values‑driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you? n

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- Career growth opportunities across healthcare, corporate, research and leadership pathways
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- Professional development and learning through Mater Education and internal development programs
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- Generous salary packaging to help maximise your take‑home pay
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- Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
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- Fitness Passport access and a range of lifestyle, retail and travel discounts
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- Discounted parking and reduced prices at Mater cafés and coffee outlets
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- A supportive culture where your contributions are recognised and your development matters
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Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

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Wednesday 30th September 2026

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All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

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Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.

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Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

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Advertised: 03 Sep 2026 E. Australia Standard Time
Applications close: 30 Sep 2026 E. Australia Standard Time

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📌 Health Records Scanning Officer (Rockhampton)
🏢 Mater Health Services
📍 Rockhampton