Toshiba Global Commerce Solutions in Melbourne seeks a Service Delivery Manager to oversee end-to-end IT service delivery for retail clients, ensuring SLAs are met and services align with business goals.
You will lead incident/problem/change processes per ITIL, manage onboarding and transitions, and coordinate cross-functional teams, while identifying service improvements and growth opportunities.
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📌 Lead IT Service Delivery Manager - Retail Tech (Melbourne)
🏢 Toshiba Global Commerce Solutions
📍 Melbourne
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