: /n

/n Australian Citizens residing in Australia only respond. /n Essential criteria 1. Minimum of 1-2 years of experience in ESM or IT service management roles. /n 2. Proficiency in ESM tools such as ServiceNow, BMC Helix, Jira Cloud, Cherwell, and other relevant products.

Familiarity with scripting languages (e.g., JavaScript, Python) and the ITIL framework. /n 3. Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team environment. /n Desirable criteria /n 1. ITIL Foundation or higher ITIL level qualifications (e.g., ITIL Managing Skilled, ITIL Strategic Leader). /n 2.

Previous experience in a similar role within a large enterprise environment. /n 3. Advanced certifications in ESM tools, such as ServiceNow Certified Implementation Specialist, BMC Helix Administrator, or Jira Administrator. /n Required Skills: /n

/n IT Service Management Communication Skills ServiceNow ITIL JIRA Python JavaScript Communication Management /n

/n

📌 Technical Specialist (Brisbane)
🏢 Softtest pays pty
📍 Brisbane