Best Practice Software in Bundaberg or Brisbane, Queensland is seeking a Customer Experience Specialist (Technical Writing) to turn complex product and clinical information into transparent, user-friendly knowledge content for internal teams. You will curate and publish knowledge base articles, run audits, and work with Support, Training and Product leaders to ensure accuracy and consistency.
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The role focuses on documenting resolutions, maintaining approved responses, and contributing to onboarding
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📌 Knowledge Base Architect for Customer Experience (Queensland)
🏢 Best Practice Software
📍 Queensland
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