Southern Oral and Maxilofacial Surgeons – Mornington VIC

Southern Oral and Maxillofacial Surgeons is seeking a detail-oriented and professional Dental Receptionist/Administrator to join our team on a part time basis. Based in Mornington, VIC, this role is fundamental to the smooth operation of our practice, serving as the first point of contact for our patients and providing essential administrative support to our clinical team. As a Dental Receptionist/Administrator, you will manage patient interactions, schedule appointments, handle correspondence, and maintain our practice management systems. This position plays a crucial role in ensuring exceptional patient experiences and supporting the efficient delivery of oral and maxillofacial surgical services.

Key responsibilities

Greeting patients in a warm and professional manner, ensuring a welcoming atmosphere upon arrival

Scheduling and managing patient appointments using practice management software, minimising gaps and maximising clinic efficiency

Processing patient registrations and maintaining accurate, up-to-date patient records and documentation

Handling telephone inquiries, patient questions and appointment requests in a courteous and timely manner

Collecting patient fees, processing payments and maintaining financial records with accuracy

Coordinating with clinical staff regarding patient schedules, treatment plans and special requirements

Managing practice correspondence, including letters, referrals and clinical communications

Maintaining confidentiality of all patient information in accordance with privacy legislation and practice protocols

Supporting administrative functions including filing, data entry and document management

Assisting with general practice administration and other duties as required

If you have Dental Assistant qualifications, there is scope to play a clinical role on occasions.





What we’re looking for

Previous experience working as a dental receptionist or in a similar administrative healthcare role

Proficiency with practice management software and Microsoft Office applications

Excellent verbal and written communication skills with the ability to interact professionally with patients and staff

Strong organisational and time management abilities with the capacity to manage multiple tasks simultaneously

Attention to detail and accuracy in record-keeping and data management

Professional telephone manner and customer service orientation

Understanding of dental terminology and familiarity with dental procedures (preferred but not essential)

Knowledge of privacy legislation and commitment to maintaining patient confidentiality

Ability to work collaboratively within a team environment

Current knowledge of infection control and practice management standards within dental settings (preferred)

What we offer

Southern Oral and Maxillofacial Surgeons is committed to a supportive, professional work environment. We offer part-time work arrangements that provide flexibility. We foster a collaborative culture where staff are valued, respected and supported in their roles. We believe in rewarding our employees fairly and providing a workplace where you can develop your career in the dental industry. We also encourage open communication and welcome discussions.

About us

Southern Oral and Maxillofacial Surgeons is a respected dental practice located in Mornington, Victoria, specialising in oral and maxillofacial surgical services. We are committed to delivering exceptional patient care. Our team includes experienced surgeons and dedicated support staff who work collaboratively to provide comprehensive, compassionate care. We are an established practice with a strong reputation within the local community and broader dental profession.

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📌 Dental Receptionist/Administrator (Mornington)
🏢 Southern Oral and Maxilofacial Surgeons
📍 Mornington