Transport for NSW is seeking a Shared Services Support Officer in Grafton to join our busy customer service team. In this permanent full time role, you will handle high-volume inquiries across phone, live chat and administrative channels, delivering accurate information and courteous service to diverse customers.
You will resolve complex enquiries, process transactions, and contribute to continuous improvements that enhance customer experience and service delivery, while meeting performance
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📌 Customer Care Specialist — Shared Services (South Grafton)
🏢 Nsw Public Service Commission
📍 South Grafton
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