About us

Access to Therapy is a paediatric allied health practice in Springfield. We provide speech pathology, occupational therapy, physiotherapy, dietetics and early childhood intervention teaching to families across Ipswich, Springfield and Logan. Our mission is simple: access, empathy and hope for every child and family we work with.

We're growing, and we're looking for a friendly, organised Administration Officer to join our front desk team.

About the role

Part time, [Thursday and Friday (with the option of Wednesday), 8:30am–4:00pm]

Location: willing to work in Springfield or Raceview (clinic launching in November)

You'll work closely with our Administration Coordinator to give families and clinicians a smooth experience every day

What you'll do

Welcome families in the clinic and answer phone and email enquiries warmly and professionally

Book, reschedule and confirm appointments in our clinical software, and manage waitlists

Coordinate appointments with kindies, daycares and schools, including access forms

Process invoices,



payments and Medicare rebates, and follow up outstanding accounts

Support NDIS administration, including service agreements and plan-managed invoicing

Order supplies and help with onboarding tasks for new staff

Suggest and help put in place better ways of doing things

About you

Not essential but helpful - experience in reception or administration, ideally in health, allied health or a medical practice

Clear, kind communication with families, including when things are stressful

Organised, accurate and able to juggle priorities

Understanding of NDIS and Medicare billing is highly regarded but not essential

Team player

What we offer

A supportive, values-driven team that appreciates great admin

Reliable, family-friendly part-time hours

Room to grow as the practice expands

Meaningful work supporting children and families in our local community

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📌 Admin Officer (East Ipswich)
🏢 Access to Therapy
📍 East Ipswich