JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As a Facilities Manager at JLL, you'll lead the delivery of comprehensive facilities services for the Australia Post portfolio, ensuring operational excellence across all sites while managing financial, technical, maintenance, procurement, asset, and vendor management programs. This role sits at the heart of our service delivery, requiring you to engage with stakeholders at every level of the business to meet service expectations without introducing financial or tenure risk. You'll drive achievement of Facilities Services KPIs while identifying and implementing strategies to mitigate risk across the account.

At JLL, we are collectively shaping a brighter way for our clients, ourselves, and our fellow employees—and in this role, you'll be instrumental in that mission. Your leadership will ensure the Australia Post portfolio operates seamlessly, balancing proactive risk management with innovative service improvements. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll embody this by fostering strong relationships across business units and leading your team with a coaching mindset that drives performance excellence.

An overview of the role:

Drive the property risk management program, identifying and managing risks including occupational health and safety, security, fire safety, essential services, and environmental compliance while ensuring statutory compliance across all buildings and assets





Develop and implement cost savings initiatives and service improvement strategies that deliver measurable value, working with the Finance team to review financial performance and prepare variance analysis with Australia Post Management

Lead client relationship management by proactively developing business unit relationships, evaluating service response times, and analyzing occupant service request trends to achieve maximum satisfaction levels

Manage and mentor your facilities team, actively encouraging an environment that supports teamwork, cooperation, and performance excellence while maintaining high staff morale and work ethics

Coordinate facilities vendors and monitor Help Desk outputs proactively to achieve or exceed key performance indicators and service level targets, ensuring disaster recovery and business continuity planning is implemented across all sites

Sounds like you? This is what we are looking for:

5–10 years of proven experience in corporate real estate or facilities management fields, with demonstrated success managing multi-site portfolios and complex operational matters

Strong aptitude for interpreting and analyzing numerical data, with excellent planning and organizational skills to prioritize work and meet tight deadlines while maintaining exceptional attention to detail

Proven ability to interact professionally with a wide range of stakeholders, including senior client staff, demonstrating customer service excellence and effective conflict management in high-pressure situations

Proficiency in MS Office suite and facilities management systems, with strong PC literacy and understanding of 24-hour call-out requirements and reactive/routine maintenance delivery models

Current and valid driver's license for regular portfolio site travel, with tertiary qualifications in Property, Facilities, or Trade-related fields desirable or demonstrable experience in a similar leadership role

Benefits:

Outstanding employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture.



One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ534043

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading skilled services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is key to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Facility Manager (South Australia)
🏢 Jll
📍 South Australia