- L2 desktop & field support
- Windows 10/11 & Mac OS troubleshooting
- MS Office 365 support
- Hardware & peripheral installation
- Active Directory Users & Computers
- SCCM/software & OS deployment
- iPhone, tablet & MDM support
- Network & Ethernet troubleshooting
- Access Point installation
- Cisco switch rack & stack
- Basic Cisco switch configuration
- Work with the Global Support team when required
?? Requirements
• Minimum 2 years’ experience in a similar enterprise workplace
- Eligible to work in Australia
- Strong communication & customer service skills
- Excellent troubleshooting and problem-solving abilities
- Able to work independently and within a team
- Good time management and ability to meet deadlines
• Able to lift/move equipment up to 20 kg
- Passion for IT and customer service
? Interested? Send me your CV or DM me for more details.