Leidos Australia is seeking a Problem, Knowledge & Event Coordinator to deliver services in line with ITIL 4 within a SIAM shared-resource model. You will provide broad cross-practice oversight across Problem, Knowledge and Event Management and align delivery with customer policies.
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You will drive governance forums, reports, and continual improvement across service management practices, partnering with technical teams and SMEs to enhance reporting, dashboards and automation opportunities.
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📌 ITIL Problem, Knowledge & Event Lead (Victoria)
🏢 Leidos
📍 Victoria
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