New Era Technology is hiring a Service Desk Engineer for our Brisbane office. The role is full-time, 38 hours per week, onsite, providing technical administration of monitoring services and support to internal and external clients with a strong customer-service focus.
You will handle basic troubleshooting of Windows/M365, network issues, and ticketing flows, escalate where needed, and maintain skilled client relationships while adhering to SLAs.
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📌 Service Desk Engineer | Onsite IT Support & Growth (Queensland)
🏢 Neweratech
📍 Queensland
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