/n

/n Company Description/n

/n

/n Lendi Group is transforming the way Australians find, buy and own property. As the company behind Lendi — Australiaʼs original and #1 digital mortgage brand — and the iconic Aussie franchise network, we combine technology, distribution and deep property expertise to support customers across their entire property journey. /n Powered by our proprietary AI platform and a national network of 1,300 brokers and 220 retail stores, Lendi Group now manages a $107B+ loan book and continues to set the pace in the industry, recently recognised as Aggregator of the Year. /n Through our integrated Find–Buy–Own ecosystem and industry-leading Agentic platform, weʼre redefining how property decisions are made — delivering greater confidence, speed and simplicity for customers. /n This role sits at the centre of that next phase of growth. /n To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/ /n /n

- Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June 2026.

/n

- Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.

/n

- Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.

/n

- Grow & Evolve – Develop your skills and advance your career in a rapid-moving, purpose-driven environment.

/n /n About the role /n The GM, Aussie Retail holds full national P&L; accountability for one of Australia’s most recognised mortgage brands. This role presents a rare opportunity to lead and scale a national franchise network while driving sustained revenue and margin growth. The GM will focus on strengthening franchisee partnerships and network engagement, integrating Retail into a broader technology-enabled ecosystem, and shaping the future of retail mortgage distribution. /n

/n

/n /n

/n

/n Franchise Retail Strategy & Channel Growth /n /n

- Develop and execute the national Franchise Retail growth strategy aligned to Group objectives

/n

- Scale the Retail footprint while protecting unit economics

/n

- Drive sustained productivity uplift across the franchise network

/n

- Ensure long-term channel sustainability and margin discipline.

/n /n Inspirational Network Leadership /n /n





- Lead and coach State Managers to build high-performing, growth-oriented teams

/n

- Build strong, trusted partnerships across the franchisee network

/n

- Foster a culture of accountability, collaboration and customer excellence

/n

- Act as a visible and credible leader across the Retail channel.

/n /n Performance & Commercial Accountability /n /n

- Own Retail P&L; and operating budget

/n

- Monitor productivity metrics (lodgements, DPH, conversion, attachment)

/n

- Drive structured business planning and disciplined performance management

/n

- Embed data-informed leadership supported by our Agentic platform.

/n /n Operating Model & Innovation /n /n

- Lead adoption of agent-assisted leadership tools to increase decision velocity

/n

- Champion the integration of Retail within the Find–Buy–Own ecosystem

/n

- Drive alignment between retail and broader distribution functions.

/n /n Leadership /n /n

- Serve as a senior member of the Distribution Leadership Team, contributing to strategic direction, decision-making, and organisational leadership.

/n

- Demonstrate cabinet solidarity and executive presence

/n

- Lead with integrity, accountability and long-term growth focus.

/n /n Key Measurements /n /n

- Retail revenue and contribution margin

/n

- Franchisee productivity and settlement growth

/n

- Network headcount growth and retention

/n

- State-level NPS and engagement

/n

- Campaign adoption and product penetration

/n

- Budget performance and cost management.

/n /n

/n

/n Qualifications/n

/n

/n We’re looking for an established industry leader who brings: /n /n

- Deep experience across mortgage broking, lending, aggregation, franchise networks or retail financial-services distribution

/n

- Strong credibility and established relationships across brokers, franchisees, lenders and industry stakeholders

/n

- A proven track record of growing networks through broker/franchisee recruitment, retention and productivity

/n

- Demonstrated success improving franchisee performance,



network engagement and sustainable commercial growth

/n

- Strong commercial leadership, including ownership of a significant P&L; and accountability for revenue, margin and cost

/n

- The external presence and industry profile to credibly represent Aussie with partners, franchisees and the broader market from day one

/n

- Experience leading large, geographically dispersed teams and building trusted relationships across a network

/n

- The ability to use data, technology and new ways of working to drive better commercial and customer outcomes

/n /n

/n

/n Additional Information/n

/n

/n Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence. /n We support our people in a variety of ways, but a few of the benefits that our people rave about include: /n /n

- A vibrant, relaxed, yet professional culture.

/n

- Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.

/n

- A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.

/n

- Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.

/n

- An additional week’s Loyalty Leave each year after reaching 3 years’ service.

/n

- Wellness initiatives with a solid focus on psychological safety.

/n /n We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace. /n Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products. /n This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey. /n Ready to contribute to Lendi Group’s next chapter?

Apply now and be part of something big! /n #Aussie /n

/n

📌 General Manager, Aussie Retail (Sydney)
🏢 Lendi Group
📍 Sydney