Position: ICT Support and Test Engineer

Salary: AUD 70,000 to AUD 80,000 per annum

Employment Type: Full-Time

Location: Adelaide, SA 5000

About the Position

We are seeking a motivated and technically capable ICT Support and Test Engineer to join our team. The successful candidate will be responsible for providing day-to-day ICT technical support, troubleshooting hardware and software issues, maintaining IT systems, and conducting testing and quality assurance of ICT applications, systems, and solutions.

Key Responsibilities

- Provide first- and second-level technical support to staff and users.
- Install, configure, maintain, and troubleshoot computers, peripherals, software, networks, and other ICT equipment.
- Diagnose and resolve hardware, software, connectivity, and system-related problems.
- Monitor ICT systems and assist in maintaining system availability, performance, and security.
- Conduct functional, integration, regression, user acceptance, and other relevant testing of ICT applications and systems.
- Develop and execute test cases, test scenarios, and test plans.
- Identify, document, track, and follow up on software defects and technical issues.
- Work closely with developers, vendors, and other stakeholders to investigate and resolve identified issues.
- Maintain accurate records of ICT assets, incidents, service requests, test results, and system documentation.
- Assist with system upgrades, deployments, configuration changes, and implementation of recent ICT solutions.
- Provide user guidance and basic ICT training where required.
- Ensure compliance with organizational ICT policies, procedures,



and information-security requirements.
- Perform other ICT-related duties as assigned.

Qualifications and Experience

- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Electronics and Communication Engineering, or a related field.
- 1–2 years of relevant experience in ICT support, system administration, software testing, or a related role.
- Good knowledge of computer hardware, operating systems, networking, and common business applications.
- Practical experience in software/application testing and quality assurance.
- Familiarity with test case preparation, defect tracking, and test documentation.
- Knowledge of databases, SQL, web applications, and basic scripting/programming will be an advantage.
- Strong troubleshooting, analytical, and problem-solving skills.
- Good written and verbal communication skills.
- Ability to work independently as well as effectively within a team.

Desirable Skills

- Experience with help-desk or IT service-management systems.
- Knowledge of networking protocols and troubleshooting tools.
- Familiarity with software testing tools and methodologies.
- Understanding of cybersecurity and data-protection principles.
- Experience working with cloud-based applications and services.
- Relevant professional certifications in ICT, networking, system administration, or software testing will be an advantage.

What We Offer

- Competitive salary and benefits.
- Professional and technical development opportunities.
- A collaborative and supportive working environment.
- Opportunities to work with modern ICT systems and technologies.

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📌 ICT Support and Test Engineer (Adelaide)
🏢 Piscinas Aquasafia
📍 Adelaide