We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organisation has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.

Enjoy more than just a great career

At Goodwin, you’ll be part of a respected, values-driven organisation with generous employee perks. Increase your take-home pay with up to $15,900 tax-free salary packaging plus an additional $2,650 for meal entertainment. You can also access novated leasing, relocation assistance, discounted health insurance, gym memberships, airline lounge memberships, free flu vaccinations, professional development opportunities and more.

Goodwin is looking for a Home Care Scheduling Assistant to help coordinate client visits and support the day-to-day running of our Home Care office.

You’ll play a key role in arranging visits at times that suit our clients, while considering their preferred Home Care Support Workers. As a first point of contact for clients, families and others enquiring about Goodwin’s services, you’ll bring a welcoming and professional approach to every interaction.

What you’ll do





- Maintain effective schedules that balance client preferences with worker availability.
- Respond to enquiries by phone and provide reception and administrative support.
- Manage client admissions and discharges in Home Care and finance systems.
- Process fortnightly payroll and approved leave.
- Maintain records, assist with office supplies, and help coordinate meetings and events.

What you’ll bring

- Experience in administration in a busy environment, with strong organisation and attention to detail.
- Confidence using Microsoft Office and managing competing priorities.
- Clear communication skills and a commitment to respectful, high-quality customer service.
- Experience with documentation, record keeping and cash handling, including reconciliations.

Applicable penalty rates and allowances will be paid in accordance with the relevant industrial instrument and employment arrangements.

If you have any questions, please contact our Recruitment Team on *****@goodwin.org.au

Goodwin encourages applications from Aboriginal and Torres Strait Islander peoples. We are committed to fostering a diverse and inclusive workplace and strongly encourage candidates from all cultural backgrounds to apply.

📌 Home Care Scheduling Assistant (Farrer)
🏢 Goodwin Aged Care
📍 Farrer