We are an established and successful private medical specialist group providing cardiac diagnostic imaging and clinical services (Cardio Vascular Services) together with respiratory and sleep specialist services (Cardio Respiratory Sleep) and cardiometabolic health services (Cardio Metabolic Services).
We currently have two clinics in Melbourne at Armadale and KewEast, supported by our Head Office in Perth, where we have seven clinics.
As part of a small team, you will be able to provide medical reception services primarily from our Armadale location, but you also may be required to work from our Kew East clinic as required.
You will have pride in being the face of our company, and your professional presentation and helpful, caring approach will support our commitment to an excellent patient experience.You will be able to work independently but always within a team, and your flexibility and willingness to help out and do what is required to be done will contribute to your success in this role. It is essential that you are positive, flexible and able to pick up systems and procedures quickly in a fast-paced environment.
The Position:
Provide professional service, meeting and greeting patients attending diagnostic and consultant appointments
Schedule and confirm patient testing and consultation appointments
Handling all incoming patient communication, including phone calls, emails and faxes.
Process patient medical accounts, including Medicare claims
Provide clinical assistance as an ECG Technician as required
Maintaining professionalism when handling issues as they arise, demonstrating sharp problem-solving skills to ensure smooth operation of clinical and consultation sessions
Full-time role
Benefits of the role:
Competitive salary package
Clear prospect for career development and progression
Take ownership of a safe, secure, well-established long-term position
On-site, free secure parking for both Armadale and Kew East sites
Be part of a private specialist group that change patient's lives on a daily basis
The successful candidate will have the following:
Medical reception and administration experience is highly desirable but not essential
A commitment to delivering an excellent patient experience
Professional presentation and a caring, helpful approach
A high level of attention to detail
Proficiency and competency in an advanced IT environment
Excellent time management skills and an ability to manage a busy clinic
Enthusiasm and the flexibility to contribute to a small team
A high standard of integrity and an excellent work ethic
Clinical Integration Solutions Group comprises Cardio Vascular Services, Cardio Respiratory Sleep, Cardio Metabolic Services and Canopy Clinical Psychology.