Value Care Limited | Sydney NSW

Full-time | On-site

Be the welcoming face of Value Care

Value Care is a growing NDIS and community services organisation providing a range of disability and community support services across Australia.

We are looking for a professional, organised and energetic Receptionist & Administration Coordinator to join our Sydney team.

This is more than a traditional reception role. We are looking for someone who can juggle multiple priorities, communicate confidently with staff and visitors, keep things organised and provide reliable administrative support across the business.

If you are someone who enjoys being busy, takes initiative and can move between answering a phone call, assisting a visitor, coordinating an administrative task and supporting the wider team without losing attention to detail, this could be the role for you.

About the Role

As the first point of contact for our Sydney office, you will play an important role in creating a professional, welcoming and efficient environment.

You will work closely with management, HR, operations and other teams, supporting the day-to-day administration of the office and helping ensure things run smoothly.

Key Responsibilities

- Welcome visitors, staff, participants, families and external stakeholders in a professional and friendly manner.
- Answer and direct incoming phone calls and enquiries.
- Manage general reception and front-office responsibilities.
- Respond to emails and enquiries promptly and professionally.
- Provide administrative support to management and internal teams.
- Assist with scheduling, meetings, appointments and office coordination.
- Maintain accurate records, files and administrative documentation.
- Assist with onboarding and administrative requirements for new employees.
- Support HR and operations with day-to-day administrative tasks.
- Coordinate office supplies, stationery and general office requirements.
- Assist with correspondence, document preparation and data entry.
- Liaise with internal teams and external stakeholders as required.




- Help coordinate meetings, staff activities and office events.
- Maintain confidentiality when handling sensitive information.
- Follow company policies, procedures and compliance requirements.
- Identify administrative issues and take initiative to resolve them or escape where appropriate.
- Provide general support across the business as priorities change.

About You

We are looking for someone who is reliable, polished, approachable and highly organised.

You will be comfortable working in a rapid-paced environment where priorities can change throughout the day. You will also understand that reception is not simply about answering the phone—it is about creating a positive experience for everyone who interacts with Value Care.

- Reception
- Administration
- Office coordination
- NDIS or community services
- Medical or allied health administration
- Corporate administration
- Hospitality or another customer-facing environment

Most importantly, you will bring a positive attitude and a willingness to take ownership.

We are looking for someone who:

- Has excellent verbal and written communication skills.
- Is confident speaking with people from different backgrounds.
- Presents professionally and represents the organisation positively.
- Is highly organised and has strong attention to detail.
- Can manage multiple tasks and competing priorities.
- Is confident using Microsoft Office and common business systems.
- Learns new systems and processes quickly.
- Is proactive rather than waiting to be told what to do.
- Can work independently while also being a strong team player.
- Understands the importance of confidentiality and professionalism.




- Has a genuine interest in working within the disability and community services sector.

Why Join Value Care?

At Value Care, you will become part of a growing organisation where your contribution matters.

You will have the opportunity to:

- Work closely with a supportive and collaborative team.
- Develop your administration and coordination skills.
- Gain valuable experience within the NDIS and community services sector.
- Work alongside experienced operational and leadership teams.
- Take on broader responsibilities as the organisation continues to grow.
- Build a long-term career within a growing organisation.

The Person We Are Looking For

- We are not simply looking for someone to sit behind a reception desk.
- We are looking for a 'go-to' person—someone who notices what needs to be done, communicates well, keeps things moving and is happy to help wherever required.
- You might be answering a phone call one minute, assisting a visitor the next, preparing documents for management and then coordinating an office requirement. If multitasking comes naturally to you and you enjoy being at the centre of a busy team, we would like to hear from you.
- Previous experience in reception, administration, customer service or a similar role.
- Excellent communication and interpersonal skills.
- Strong organisational and time-management skills.
- Good computer literacy and confidence using Microsoft Office.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to work effectively in a fast-paced, on-site environment.
- Strong attention to detail.
- NDIS Worker Screening Check or willingness to obtain.
- Working With Children Check, where applicable.

Location & Employment

Location: Sydney, NSW

Employment: Full-time

Work arrangement: On-site

If you are an organised, people-focused professional who enjoys multitasking, taking initiative and keeping a busy office running smoothly, we would love to hear from you.

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