Job Title: ICT Customer Support /n Salary: 60-65K AUD /n Location - Alice Springs, Northern Territory, Australia. /n Tasks and Responsibilities: /n · determining software and hardware requirements to provide solutions to problems /n · responding to inquiries about software and hardware problems /n · adapting existing programs to meet users' requirements /n · installing and downloading appropriate software /n · ensuring efficient use of applications and equipment /n · implementing computer networks /n · designing and maintaining websites /n · repairing and replacing peripheral equipment such as terminals, printers and modems /n · may work in a call centre /n

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/nRequirements/n · AQF Associate Degree, Advanced Diploma or Diploma /n · At least three years of relevant experience and/or relevant vendor certification /n · Experience in telephone-based IT Support/operations /n · Solid communication and customer service skill /n · Relevant Industry certifications would be highly regarded /n · Ability to resolve issues as they arise and provide effective solutions /n

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/nBenefits/n · Employer Sponsored Visa. /n · Permanent Residency (PR) pathway after 3 years of employment. /n

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📌 ICT Customer Support (Alice Springs)
🏢 ACET Migration
📍 Alice Springs