About The Company/n Our client was established in 1968 from a modest beginning, they have grown to be one of Australia's largest, well known and most respected import/export wholesale marine businesses. They value fair and honest business ethics, customer satisfaction, very high stock/order fill ratios, fast delivery of goods, realistic and fair pricing of products.
About The
Opportunity/n The primary purpose of this position is to provide responsive customer service while processing orders, managing enquiries and proactively supporting sales growth across an established NSW customer territory. /n Working closely with the wider team, you will manage inbound customer enquiries while proactively contacting existing customers to promote products, increase spending and maintain strong ongoing relationships. /n Some of your responsibilities will include: /n /n
- Receive customer calls and emails and convert enquiries into sales orders within the ERP system
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- Process online orders and coordinate with the operational team through to completion
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- Handle customer enquiries relating to orders, invoices, products and general account matters
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- Proactively contact existing telesales customers according to an agreed call schedule
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- Introduce new products and identify opportunities to increase sales across existing accounts
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- Maintain accurate and up-to-date customer information within the company database
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- Promote use of the online webstore while continuously developing your product knowledge
/n About You/n The successful candidate will have: /n /n
- 2-4 years of proven experience in internal customer service or telesales
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- Strong customer service skills with a professional and helpful approach
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- Confidence proactively contacting customers and identifying sales opportunities
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- Ability to manage customer enquiries, orders and account-related questions
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- Strong attention to detail when maintaining customer and order information
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- A collaborative approach with integrity, professionalism and a willingness to learn
/n /n An interest or hobby in boating will be advantageous but is not essential. What's in it for You?/n /n
- Full-Time Monday To Friday | 8:30am - 4:30pm
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- Stable Sydney-Based Role Located In Homebush West
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- Manage & Grow An Established NSW Customer Territory
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- Varied Role Across Customer Service, Sales & Orders
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- Build Your Knowledge Across A Broad Product Range
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- Work Closely With A Team-oriented Internal Team
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- Immediate Start Available For The Right Candidate
/n /n Apply today and don't miss out on starting this opportunity as soon as possible! /n
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📌 Internal Customer Service Representative (Sydney)
🏢 Recruit Shop
📍 Sydney
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