CatholicCare in Central Queensland seeks a Team Leader - Client Contact Team to guide a high-volume client contact operation, ensuring outstanding service for clients accessing services and support. You will oversee daily leadership, coaching, and escalation handling while aligning with the organisation’s mission and values.
You will manage bookings, payments, inquiries, and referrals, coordinating with internal teams and stakeholders to uphold service standards and respond to community needs in
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📌 Client Contact Team Lead – High-Impact Customer Service (Rockhampton)
🏢 Catholic Care
📍 Rockhampton
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