/n KEYHOLDER

PALM BEACH FLAGSHIP /n Join this luxury fashion house who has built a devoted global following for its sophisticated and contemporary collection full of conversation worthy pieces. /n As the brand enters the West Palm Beach market with a long-term flagship pop-up, we are seeking an exceptional Keyholder to serve as a senior sales leader and trusted brand ambassador on the floor. This is a rare opportunity to be part of a high-visibility opening and play a meaningful role in shaping the brand’s presence in one of Florida’s most influential luxury retail destinations. /n This role is ideal for a top-performing seller with a strong personal book of business, refined taste, and a passion for high-touch clienteling. You will act as a cultural and commercial pillar of the store—leading by example, driving sales, and delivering an elevated, memorable experience to every client. /n /n THE ROLE /n As a Keyholder, you will be a critical presence on the sales floor—supporting daily leadership, opening and closing the store, and setting the standard for service, selling, and brand representation.

You are not just executing transactions; you are cultivating long-term relationships, styling with intention, and consistently outperforming sales goals. /n This role is perfect for a confident, entrepreneurial seller who thrives in luxury environments, understands the power of relationships, and takes pride in building and maintaining an exceptional client book. /n /n PROFILE OF THE IDEAL CANDIDATE /n /n

- /n A proven luxury sales skilled with a deep passion for fashion and client experience /n
- /n A consistently high-performing seller with a strong personal client book /n
- /n Charismatic, polished, and emotionally intelligent with natural influence on the floor /n
- /n Entrepreneurial and commercially driven,



with a strong sense of ownership /n
- /n Detail-oriented, organized, and comfortable supporting store leadership /n
- /n Energized by fast-paced, high-touch retail environments /n /n KEY REQUIREMENTS /n /n
- /n 2+ years experience within luxury fashion (Keyholder, Senior Sales Associate, or similar) /n
- /n Demonstrated history of exceeding individual sales targets (required) /n
- /n Strong clienteling skills, including outreach, follow-up, and relationship-building /n
- /n Understanding of luxury service standards, styling, and floor etiquette /n
- /n Comfortable opening and closing the store and acting as Manager-on-Duty when needed /n
- /n Familiarity with Shopify POS (preferred, not required) /n
- /n Ability to work a full-time retail schedule including weekends/evenings /n
- /n A robust book of business in the West Palm Beach / Palm Beach area (required) /n /n /n WHAT YOU’LL OWN /n Sales & Clienteling Excellence /n /n
- /n Drive strong individual sales performance across all KPIs (sales, conversion, UPT, AUR) /n
- /n Leverage your existing client book while actively building new long-term relationships /n
- /n Deliver elevated, high-touch styling experiences that turn first-time visitors into loyal clients /n
- /n Proactively clienteling before, during, and after store visits /n /n Leadership on the Floor /n /n
- /n Lead by example, setting the tone for service, selling, and professionalism /n




- /n Support store leadership by acting as a key point of contact during shifts /n
- /n Provide in-the-moment coaching and support to peers when needed /n /n Brand & Customer Experience /n /n
- /n Ensure every client interaction reflects the brand’s voice, values, and aesthetic /n
- /n Create a warm, intentional, and culturally relevant in-store experience /n
- /n Represent the brand with confidence, discretion, and taste /n /n Operations & Trust /n /n
- /n Open and close the store with precision and accountability /n
- /n Support operational excellence, including cash handling, floor standards, and loss prevention /n
- /n Maintain impeccable personal and store presentation at all times /n /n /n SUCCESS METRICS /n /n
- /n Consistent achievement of individual sales goals /n
- /n Growth and retention of a strong, engaged client book /n
- /n High levels of repeat business and client loyalty /n
- /n Trusted presence on the floor and during key business hours /n
- /n Elevated customer experience and brand representation /n /n /n WHY YOU’LL LOVE WORKING HERE /n Keyholders enjoy a suite of elevated benefits designed to reward performance and support growth: /n /n
- /n Competitive hourly rate + performance-based commission /n
- /n Generous monthly wardrobe allowance /n
- /n Employee discount /n
- /n Opportunity to grow with a brand expanding its physical retail presence /n /n READY TO JOIN US? /n We’d love to meet you. /n Please submit your resume for consideration. Applications are reviewed on a rolling basis and only shortlisted candidates will be contacted due to anticipated volume. /n We believe the strongest teams are diverse teams. We welcome applicants from all backgrounds who share a passion for intentional fashion, elevated retail, and thoughtful leadership. /n Start Date: January 2026 /n

📌 Keyholder - Palm Beach Luxury Flagship (Sydney)
🏢 Retail For The People
📍 Sydney