Department of Housing & Public Works QLD – Healy QLD

What you will be doing:

- Provide support and supervision to all customers who are homeless or have alcohol related social issues in a caring and non-judgmental manner.
- Understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies, an understanding of the issues which impact upon them in a contemporary society.
- Maintain transparent and concise documentation.
- Monitor customer activities within the entire centre in accordance with the centre's practices and procedures, ensuring rules of the centre are abided.
- Support and monitor individual management and case management plans for residents.
- Carry out duties as required to maintain a healthy, safe, clean and tidy environment including the upkeep and maintenance of resident's areas.
- Liaise and communicate effectively with a wide variety of stakeholders, including customers, members of the community, police,



ambulance and medical staff, departmental staff, government and non-government service providers.
- Participate in the process of continuous improvement to advance the quality and efficiency of the centre and participating as a team member in delivering culturally appropriate and well-planned services to customers.
- Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.
- Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.

Requirements:

- Class C Driver's Licence.
- Have availability and reliability working across a 24x7 roster.

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📌 Support Worker (Frontline Services) (Mount Isa City)
🏢 Department of Housing & Public Works QLD
📍 Mount Isa City