Retail sales (watersports/Boating Parts and Accessories)

Terrace Boating & Leisure Centre Pty Ltd - Heatherbrae NSW

This customer-facing position is suited to someone with excellent communication skills, professional presentation and the ability to learn a wide range of products and accessories based around Boating / Marine lifestyle.

Key responsibilities

All typical Retail responsibilities around shop display and presentation.

handling Customer inquiries both face to face and email/online.

Preparing accurate quotations and processing sales, payments and orders

Following up enquiries, quotations, backorders and customer commitments

Receiving, checking, labelling and storing incoming stock

Maintaining accurate inventory, pricing and product information

Liaising with suppliers and internal departments

Managing warranties, returns and exchanges in accordance with company procedures

Identifying and recommending the correct parts, accessories and complementary products

About you

Have accessories or specialty retail sales experience is highly preferred.

Provide friendly, skilled and solutions-focused customer service

Have exceptional attention to detail and a high standard of accuracy

Confidently ask questions and listen before recommending a solution

Be able to interpret catalogues, diagrams and computer-based parts systems





Be organized and follow enquiries and commitments through to completion

Work well within a team and take personal responsibility for results

Remain calm and professional when managing competing priorities

Have an interest in any of the following: boating, Watersports, marine products, engines or outdoor leisure products

About us

Terrace Boating & Leisure Centre is a family-owned and operated business established in 1978. Our mission is to bring relief in a world of pressure and stress, bring families and friends together, and create lasting memories that inspire better lives through pleasure and experience. Our vision is to inspire better lives by connecting boating communities on the water - with a boat for every home. Our values are Passion, Partnership, Personal Responsibility, Positive, Proactive and Progressive.

The opportunity to borrow stock boats or PWC for fun with your family or friends, subject to availability, approval and company policy.

A close-knit, friendly and supportive team.

Access to more than 100 years of combined boating and marine-industry knowledge

Ongoing training, mentoring and support.

Monthly team breakfast meetings.

Regular team lunches and social activities.

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📌 Retail sales (watersports/Boating Parts and Accessories) (Heatherbrae)
🏢 Terrace Boating & Leisure Centre
📍 Heatherbrae