Job Type: Permanent position | Full time position

Job Description

Karanik Pty Ltd The Retail Manager will be responsible for the performance management of staff and profitable operation of the Subway restaurant. The position involves staff leadership, rostering, stock and cost control, food safety compliance, implementation of franchise standards, sales development and the delivery of consistent customer service.

Benefits Task & responsibilities Manage the day-to-day operation of the store, including opening and closing procedures, cash handling, till and safe management. Plan and oversee daily bread production and food preparation schedules to match forecast customer demand across trading periods. Manage weekly stock ordering through suppliers, controlling inventory levels, stock rotation (FIFO) and wastage to franchise benchmarks.

Monitor and manage store financial performance, including daily reconciliation and banking, weekly sales reporting to the franchise owner, and control of food cost and labour cost against budget. Recruit, train and supervise Sandwich Artists and shift staff, including onboarding through franchise training modules and ongoing coaching on speed of service and order accuracy. Prepare weekly staff rosters against forecast sales, ensuring compliance with the applicable award including pay rates, breaks and record-keeping.

Ensure full compliance with the Subway Food Safety program and local council requirements, including temperature checks, cleaning schedules and readiness for compliance evaluations and health inspections. Maintain Subway brand presentation standards and execute national promotional campaigns and limited‑time offer changeovers on schedule. The role also liaises with IPCA,



an independent purchasing company that controls quality and performance of the suppliers.

Be responsible forWeekly stocktake inventory management, weekly inventory and sales reporting to the Franchisor HQ Drive store sales through upselling programs, catering orders and management of third‑party delivery platforms (Uber Eats, DoorDash). Handle customer feedback, online reviews and complaints, and coordinate local marketing activity including community and business catering accounts. Ensure workplace health and safety obligations are met for staff and customers at all times.

Qualification & experience A Certificate IV or Diploma in Hospitality Management, Business Management, Retail Management or a closely related field. At least two years of relevant experience in retail, restaurant, hospitality or quick‑service restaurant management. Demonstrated experience supervising employees, preparing rosters and coordinating daily store operations.

Experience with stock ordering, inventory control, cost management, cash reconciliation and sales reporting. A sound understanding of food safety, workplace health and safety and customer service requirements. Strong leadership, communication, organisational and problem‑solving skills.

The ability to work effectively in a fast‑paced environment and manage competing operational priorities. Experience within a franchised restaurant or quick‑service food environment will be highly regarded. About Company Karanik Pty Ltd is an active Australian Private Company operating as a franchisee under the global Subway brand.

The enterprise specializes in quick‑food takeaway operations, serving localized markets in New South Wales Salary: $80000-85000

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