Hybrid Workforce Planner - Contact Centre & RTM (Melbourne)

Hybrid Workforce Planner - Contact Centre & RTM (Melbourne)

26 Sep
|
Pronix
|
Melbourne

26 Sep

Pronix

Melbourne

AIA Australia is seeking an experienced Workforce Planner for our Health contact centre. You will provide real-time management, forecasting, and reporting to optimise resource alignment with service standards and business objectives.

You will lead data-driven planning and performance insights, partnering with operational leaders to drive improvements in customer outcomes and employee engagement. Hybrid WFH model applies, with career development opportunities and staff advantages.

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📌 Hybrid Workforce Planner - Contact Centre & RTM (Melbourne)
🏢 Pronix
📍 Melbourne

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