/n At Philip Morris International (PMI), we're transforming our business to deliver a smoke-free future. /n As part of this journey, we're looking for a Manager Key Accounts to drive commercial performance across some of Australia's most key retail customers. /n This is a unique opportunity to combine commercial analytics, strategic account management, and customer partnership, working with leading national retailers to deliver sustainable growth across volume, revenue, share, and portfolio objectives. /n The role is responsible for the end-to-end management of customer relationships, account performance, pricing execution, and commercial planning, while partnering cross-functionally to deliver impactful business outcomes. /n

/n What You'll Be Doing /n Lead Key Account Growth /n /n

- Own the end-to-end management of assigned customer accounts and their performance.

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- Develop and execute account plans aligned with channel objectives and business priorities.

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- Build strong customer relationships and become a trusted commercial partner.

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- Support the execution of portfolio strategies and customer activation plans.

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- Deliver sustainable growth across revenue, volume, and market share.

/n /n Drive Commercial Performance /n /n

- Manage key commercial negotiations including trading terms, margin structures and pricing initiatives.

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- Identify opportunities to improve account profitability and business performance.

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- Analyse category, customer, and market trends to inform commercial decisions.

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- Contribute to pricing and forecasting processes that support business targets.

/n /n Turn Data Into Action /n /n

- Use data and insights to identify opportunities, risks, and performance drivers.

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- Provide recommendations that influence customer and internal decision-making.

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- Develop account reviews and performance updates for internal and external stakeholders.

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- Leverage advanced Excel skills and analytical tools to support planning, forecasting, and business reviews.

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- Monitor competitor activity and market dynamics to uncover growth opportunities.

/n /n Build Strong Partnerships /n /n

- Develop relationships with customer buying, category, and commercial teams.

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- Collaborate closely with Pricing, Finance, Portfolio, Deployment, Legal, and External Affairs teams.

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- Align multiple stakeholders around common objectives and commercial priorities.

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- Lead regular business reviews and planning discussions with customers.

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/n We're Looking For /n /n

- Experience working within a national retailer category buying team will be highly regarded, with prior experience as a Buyer considered a significant advantage.

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- 2-5 years' experience in Retail, FMCG, category management, commercial, sales, insights, or account management roles.

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- Proven ability to analyse data and translate insights into actionable recommendations leveraging advanced Excel skills and confidence working with large datasets.

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- Robust stakeholder management and relationship-building skills.

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- Strong communication and presentation skills, with the ability to influence internal and external stakeholders.

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- A proactive and results-oriented approach, combined with strong problem-solving capabilities.

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- The ability to balance analytical thinking with customer relationship management.

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/n Why Join PMI? /n /n

- Competitive salary package and comprehensive benefits.

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- Strong career development opportunities, both locally and globally.

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- Exposure to some of Australia's most strategic retail customers.

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- Chance to work at the intersection of commercial strategy, analytics, and customer partnership.

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- The opportunity to play a meaningful role in PMI's smoke-free transformation.

/n /n If you're commercially minded, analytically driven, and passionate about turning insights into business results, we'd love to hear from you. /n /n

📌 Manager Key Accounts (Melbourne)
🏢 Develop your career at Philip Morris
📍 Melbourne