26 Sep
|
Singtel Group
|
Melbourne
26 Sep
Singtel Group
Melbourne
Optus is seeking a dedicated Hardships Customer Support Executive to safeguard customers’ interests and assist financially vulnerable individuals. The role involves daily coordination with Financial Counsellors, guiding customers through hardship processes, and building solid relationships with counselling organisations to ensure timely, consistent support.
You will contribute to reducing complaints and support wellbeing while navigating privacy, safety, and regulatory obligations in a
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📌 Hardship Support Advocate, Financial Counselling Liaison (Melbourne)
🏢 Singtel Group
📍 Melbourne