Willmot Smash Repair Specialist is seeking a driven and customer-focused individual to join our team as a Frontline Assistant. In this full-time role based in Bungalow, QLD, you will be responsible for providing exceptional customer service and administrative support to our clients.
What you'll be doing
- Greeting and welcoming customers, both in person and on the phone, in a friendly and professional manner
- Handling customer inquiries and payments efficiently and with a high level of care
- Maintaining detailed job records and documentation to support the repair process
- Assisting with administrative tasks such as data entry, filing and general office duties
- Contributing to a positive and cooperative team environment
What we're looking for
- Excellent communication and interpersonal skills with the ability to provide outstanding customer service
- Strong organisational skills and attention to detail
- Proficiency in using computer software such as Microsoft Office suite
- A friendly, professional and proactive approach to your work
What we offer
- Supportive and collaborative team environment
- Ongoing training and development opportunities
About us
Willmot Smash Repair Specialist is a leading provider of high-quality vehicle repair services. With over 20 years of experience, we are committed to delivering exceptional customer service and restoring vehicles to their pre-accident condition. Our team of skilled technicians and customer service professionals work together to ensure every customer has a positive experience.
If you are passionate about providing excellent customer service and want to be part of a dynamic and supportive team, we encourage you to apply for this Customer Service Officer role at Willmot Smash Repair Specialist.