Our practice is a small but busy 2 doctor bulk billing practice dedicated to holistic clinical excellence and sincere care. Our opening hours are wide-ranging from Monday to Saturday. We are looking for a casual medical receptionist (approx. 15 to 30 hrs/week) who will slot into our team easily and is able to complete the following tasks.

Job Summary:

- Greeting patients; Scheduling of appointments, record patient arrival and informing patients of any delays; Organising recall and reminder appointments
- Answering calls promptly and courteously; Manage daily incoming and outgoing mail, emails and faxes
- Liaising with external departments such as pathology, specialist and maintenance personnel, as well as liaising with the practice Doctors regarding paperwork and follow-up any issues.
- Advise patients of billing policies (bulk billing); issue invoices,



process payments and provide receipts for consumables; Maintain petty cash records; Ensure the billing and electronic submission of batches is correct.
- Routine stocking of doctors rooms; Ensure reception and waiting room clean and tidy; Ordering of supplies when required.
- Checking of vaccine fridge every morning and night to record temperature range
- Additional Duties as required.

Skills and Experience:

- Ideally, at least 1 year of experience in a related role
- Previous experience with Best Practice
- Ability to work independently or collaboratively with team members; Should also be able to multi-task, show initiative and prioritise jobs throughout the day.
- Time management and organisation skills are key to ensure deadlines are met, whilst maintaining attention to detail

Job Type: Casual

Pay: $28.00 – $35.00 per hour

Work Location: In person

📌 Medical Receptionist (Albion Park Rail)
🏢 Albion Park Rail Family Practice
📍 Albion Park Rail