Casual position | One day per week holiday and sick leave coverage
$36 per hour, dependent on experience and in accordance with the Health Professionals & Support Services Award
Join our friendly and professional team
Port Macquarie Haematology is an engaging and growing specialist practice currently supporting three Haematologists.
We are seeking a proactive, reliable and personable Medical Receptionist / Administration Assistant to join our team on a casual basis.
This is an excellent opportunity for someone who enjoys working with people, takes pride in providing a high standard of service and is looking for a role within a professional and supportive medical environment.
The position will initially be one day per week, with additional hours available to provide holiday and sick leave coverage.
About you
We are looking for someone who:
- Has a positive and professional attitude
- Enjoys working as part of a team
- Has excellent attention to detail
- Can confidently prioritise and manage competing tasks
- Is able to work independently while contributing positively to the team
- Has strong written, verbal and interpersonal communication skills
- Understands the importance of confidentiality and discretion
- Has demonstrated computer skills and confidence using office applications
Previous medical administration, medical reception and/or billing experience is preferred but is not essential.
Experience with Gentu/Genie and ECLIPSE would be an advantage, but training can be provided for the right person.
Key responsibilities
Working closely with our three Haematologists, your responsibilities will include:
- Providing professional and friendly reception services
- Supporting the Haematologists and practice team with day-to-day administration
- Welcoming and assisting patients
- Maintaining positive relationships with patients, doctors and hospitals
- Managing telephone and general reception enquiries
- Processing receipting and invoicing
- Hospital billing, including using ECLIPSE
- General medical administration and office duties
- Maintaining a high level of confidentiality and professionalism at all times
Essential criteria The successful applicant will demonstrate:
- Previous medical reception, medical administration and/or billing experience (preferred but not essential)
- Excellent written and verbal communication skills
- Strong interpersonal and customer service skills
- High attention to detail and accuracy
- The ability to prioritise complex and varied tasks
- A high level of discretion and understanding of patient confidentiality
- The ability to work both autonomously and effectively within a team
- Sound computer skills and confidence learning recent systems
Experience with the following systems
Experience with any of the following would be advantageous:
This is a casual position commencing as soon as possible, currently working one day per week, with availability to provide additional coverage for staff holiday and sick leave.
Remuneration
$36 per hour, dependent on experience, with the casual rate determined in accordance with the Health Professionals & Support Services Award.
How to apply
If you are organised, friendly and professional and would enjoy being part of a specialist medical practice, we would love to hear from you.
Please apply using the Apply Now link and attach a cover letter addressing the essential criteria, together with your resume.
For enquiries regarding the position, please contact:
Port Macquarie Haematology - [email protected]
Employer questions
Your application will include the following questions:
- How many years' experience do you have as a Receptionist in a medical environment?
- What was your role within the medical environment?
- Are you able to prioritise complex and varied tasks?
- What experience do you have with the following IT systems?
- Gentu / Genie
- ECLIPSE
- Tyro
- Microsoft Office applications
- What is your proficiency with touch typing?
Pay: From $36.00 per hour
Expected hours: 8.0 – 21.0 per week
Work Location: In person
📌 Medical Receptionist (Port Macquarie)
🏢 Port Macquarie Haematology
📍 Port Macquarie
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