We are seeking a skilled, organised and patient-focused Medical Receptionist to join The Rural Lung Unit. This is a permanent part-time position, working Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 1:00 PM. This is a key support role responsible for ensuring the smooth and efficient day-to-day operation of the practice while providing a welcoming and professional experience for our patients.
About the Business
We are a specialist respiratory medicine practice located in Wagga Wagga, providing top-tier care to patients with a variety of respiratory conditions. Our clinic offers expert consultations, advanced lung function testing, and cardiopulmonary exercise testing in a comfortable and professional setting. Our mission is to improve the health and well-being of our patients by delivering personalised, high-quality care while maintaining the highest healthcare standards.
Our practice is growing, and we’re looking for a Medical Receptionist to join us in providing exceptional service to our patients and supporting our dedicated team of healthcare professionals. If you are looking to be part of a dynamic, patient-focused team, we would love to have you on board.
Key Responsibilities
- Greeting and welcoming patients and managing patient bookings.
- Promptly answer phone calls, address patient inquiries, and provide information as needed with patience and clarity.
- Accurately scheduling appointments and managing the practice's appointment system.
- Handling patient payments, processing claims and maintaining financial records.
- Complete the end-of-day banking reconciliation
- Ensuring the reception area is well-organised and presentable at all times.
- Providing administrative support to the medical team as required.
- Maintaining patient confidentiality and upholding data protection policies.
Essential Requirements
- Previous experience medical administration/reception role.
- Proficiency with Genie software or willingness to learn.
- Familiarity with Medicare billing processes is preferable.
- Excellent verbal and written communication skills.
- Ability to multitask and maintain attention to detail.
- A proactive, team-oriented mindset with a professional presentation.
📌 Medical Receptionist (Wagga Wagga)
🏢 The Rural Lung Unit
📍 Wagga Wagga
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