Medical Receptionist / Secretary – Specialist Surgical Practice

Chris O’Brien Lifehouse, Camperdown | Full-Time | $80,000–$82,000 + Super

If you love coordinating a busy surgeon’s practice, keeping every detail on track and creating a calm, professional experience for patients, this could be a role you’ll genuinely enjoy.

This is an opportunity to join a growing specialist surgical practice based at Chris O’Brien Lifehouse in Camperdown, working closely with an Oral and Maxillofacial Surgeon whose practice includes head and neck, reconstructive and maxillofacial surgery. (Timothy Manzie, Maxillofacial Surgeon) We are looking for an experienced Medical Receptionist / Secretary who enjoys taking ownership of a busy specialist practice — someone who is meticulous with detail, highly organised and genuinely cares about the patient journey.

This is not simply a front-desk role.

You’ll be coordinating the many moving parts behind a surgeon’s clinics and operating schedule, while also being one of the key people patients rely on throughout their care.

A few important details

Location: Chris O’Brien Lifehouse, Camperdown Position: Full time – 38 hours per week

Salary: $80,000–$82,000 + superannuation

Start time: approximately 8:00am–8:30am

Finish time: approximately 4:30pm–5:00pm

Why you’ll enjoy this role

- Take real ownership – become an important part of the day-to-day coordination of a growing surgical practice
- Work closely with a specialist surgeon – manage the detail that keeps clinics, procedures and theatre lists running smoothly
- A genuinely varied role – combine patient communication, diary management, billing, hospital admissions, theatre coordination and medical administration
- Be part of the patient journey – support patients from their initial appointment through investigations, surgery and follow-up
- Use your experience at a high level – this is a role where accuracy, organisation and follow-through genuinely matter




- Build strong patient relationships – become a familiar and reassuring point of contact throughout their care
- Be part of a growing practice – join at an exciting stage and contribute to how the administration and patient experience continue to develop
- Consistent full-time hours – 38 hours per week, with start times generally between 8:00am–8:30am and finishes between 4:30pm–5:00pm

What will your day look like?

You’ll be the person helping to bring together the administrative side of the surgeon’s practice.

Your day may include

- Coordinating busy consulting clinics – managing appointments, diary changes and ensuring everything is ready for the day ahead. The software is Xestro.
- Organising hospital admissions – preparing documentation and liaising with patients and hospital teams
- Managing theatre lists – coordinating surgical bookings and making sure the required information is in place
- Supporting patients throughout their care – answering questions, providing updates and helping them understand the administrative steps involved
- Managing billing and accounts – ensuring patient billing is accurate and completed efficiently
- Liaising with hospitals and other healthcare professionals – keeping communication flowing and following up information when needed
- Maintaining accurate patient records – ensuring documentation and information are complete and up to date
- Keeping things moving – anticipating what needs to happen next and following through on the details that make a busy surgical practice run well

The patient experience matters

Patients attending this practice may be facing significant surgery or complex treatment,



so the way they are supported outside the consulting room matters enormously. We are looking for someone who can combine professionalism and efficiency with genuine warmth and reassurance.

You’ll be organised enough to manage a busy diary and theatre schedule, meticulous enough to make sure nothing is missed, but also patient enough to give someone the time they need when they are worried or unsure about what happens next.

For the right person, that combination of high-level medical administration and meaningful patient interaction is one of the most rewarding parts of the role.

Who would thrive in this role?

We’d particularly love to hear from an experienced Medical Secretary or Medical Receptionist who already understands the pace and responsibility of specialist or surgical practice.

You’ll ideally bring

- Previous medical reception or medical secretarial experience
- Strong experience coordinating busy specialist clinics
- Excellent organisation and meticulous attention to detail
- Confidence managing hospital admissions and theatre-related administration
- Medical billing experience
- Strong typing and medical correspondence skills
- Excellent patient communication and customer service
- The ability to manage multiple priorities calmly
- Initiative and the confidence to think ahead
- A polished, professional and warm communication style
- Strong follow-through and a genuine sense of ownership

Experience within surgical/specialist practice would be highly regarded.

Could this be your next move?

If you enjoy being the person who keeps a busy surgeon’s practice organised, takes pride in getting the details right and genuinely values the relationships you build with patients, this could be a wonderful opportunity. If you can see yourself in this role, we’d genuinely love to hear from you.

Apply with your CV and a brief introduction Email: [email protected] For phone enquiries, please call Bernadette on [0414 943 541](tel:0414 943 541).

📌 Medical Secretary/Medical Receptionist (Camperdown)
🏢 Indigo HR
📍 Camperdown