- Troubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issues
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- Knowledge of blackberry mail configuration and troubleshooting
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- Escalation Management
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- Excellent communication and organizational skills
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- At-least one year experience in international BPO in technical process (Specially in Laptop support added advantage)
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- Understanding of Microsoft Windows systems and network security concepts
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- Comfortable in working in rotational shifts
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- Good in analyzing root cause and providing the resolution
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/n Knowledge on corporate banking products, web-based electronic banking platforms and H2H solution./n
/n A positive understanding of in-country banking systems, account and liquidity structures as well as payment delivery systems would be an added advantage./n
/n Excellent presentation, communication, problem solving skills and a team player./n
/n A proactive learner and self-starter seeking continuous improvement in all job-related aspects./n
Demo Data/n
📌 Network Onsite Support (Melbourne)
🏢 RippleHire
📍 Melbourne
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