/n /n Ajith /n KRG Technologies, Inc., /n ajith(at)krgtech.com /n 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 /n Direct : (phone hidden) Ext : 310 /n /n /n
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/n Job Title: Network Support /n Location: Redmond WA /n Duration: Full Time /n /n /n : /n /n · 3 + years’ Network Engineer experience in supporting production environment including customer facing or customer support roles. /n · Having Azure domain experiences is a big asset. /n /n · Soft Skills /n /n
- Solid communications skills – Excellent spoken and written English communication skills
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- Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
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- The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
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- Demonstrable troubleshooting skills
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- Cross-team collaboration
/n /n · Networking Skills /n /n
- Experience with networking concepts including Load balancer, Routing, Switching, Security
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- Experience and familiarity with networking tools (ping, tracert, wire shark, etc.)
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- Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line)
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- Experience and understanding of the OSI model and related concepts
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/n Additional Information/n
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/n All your information will be kept confidential according to EEO guidelines. /n
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📌 Network Support (Bunbury)
🏢 krg technology
📍 Bunbury
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