Are you an experienced administration professional who enjoys leading a team, creating an organised and efficient workplace, and still being actively involved in the day-to-day running of a busy practice?

CQ Eye is seeking an experienced and motivated Office Manager to join our Rockhampton practice and become an integral member of our management team.

This is a varied, hands-on position combining team leadership, medical reception, patient administration and broader practice management responsibilities. You will oversee the day-to-day operation of our reception and administration team while working closely with our Business Manager, other head staff and doctors to ensure the practice continues to operate efficiently, whilst providing a high standard of service to our patients.

About the role

As Office Manager, you will take responsibility for the smooth and effective running of reception and administration, including staff management, appointment book management, and training, as well as assisting with patient enquiries and concerns.

Importantly, this is not a desk-only management role. You will remain an active member of the reception team and be willing to step in wherever required. This will include patient reception, telephone enquiries, appointment and surgery bookings, and general administration.

The role also provides exposure to the broader operation of the practice. As required, you may assist with areas such as workplace health and safety, building and equipment maintenance, IT liaison, practice advertising, coordination with hospitals and anaesthetists, and implementation of practice and administrative changes.

About you

We are looking for someone who is professional, organised, dependable and confident leading others,



while also being approachable and willing to work alongside the team.

You will ideally bring

- Strong administration and organisational skills, with previous supervisory, team leader or office management experience.

- Excellent verbal, written and interpersonal communication skills.

- The ability to manage competing priorities and maintain attention to detail in a busy environment.

- Confidence in guiding, training and supporting staff and maintaining appropriate workplace standards.

- A proactive approach to identifying issues and ensuring they are followed through to resolution.

- Strong computer skills and the ability to learn practice systems and processes.

- A skilled and patient focused approach, with discretion and sound judgement.

- A genuine willingness to be hands-on and assist wherever needed to keep the practice running smoothly.

Experience within a medical environment would be highly regarded, but not essential.

Why join CQ Eye?

This is an opportunity to take on a key leadership position within an established specialist ophthalmology practice, with a role that offers genuine variety and involvement across the day-to-day operation of the business.

For the right person, it offers the opportunity to become an important and trusted member of the practice management team, working closely with both clinical and administrative staff and contributing directly to the experience we provide our patients.

If you are an experienced administrator or office manager looking for a role where you can lead, organise, problem solve and make a meaningful contribution to the running of the practice, we would be pleased to hear from you.

To apply, please submit your resume together with a cover letter outlining your relevant experience and why you believe you would be suited to the position.

📌 Office Manager - Specialist Medical Practice (Rockhampton)
🏢 CQ Eye
📍 Rockhampton