Description

Safety, Compliance & Governance

- Lead and promote a strong safety culture across all operations
- Conduct safety meetings, incident investigations, and root cause analysis
- Ensure compliance with HSE policies, regulations, and industry standards
- Drive continuous improvement in safety, environmental, and compliance practices

Operations Management

- Lead execution of operational activities, including resource planning, asset utilization, and inventory management
- Ensure high-quality service delivery and adherence to safety and operational standards
- Monitor and improve operational processes for efficiency and performance
- Provide technical support to teams and customers across job lifecycle
- Manage equipment maintenance and ensure compliance with technical specifications

Customer & Business Management

- Build and maintain strong customer relationships
- Collaborate with sales teams on bids, pricing, and recent business opportunities
- Conduct regular service quality reviews with customers
- Ensure customer requirements are translated into operational procedures
- Drive business growth through operational excellence and customer satisfaction

Financial Accountability

- Own and manage the P&L; for the assigned product line/geography
- Oversee budgeting, forecasting, cost control, and financial performance
- Optimize resource utilization to improve EBITDA




- Ensure compliance with financial policies and contract requirements

Responsibilities

Leadership & People Development

- Lead, coach, and develop high-performing teams
- Drive performance management, succession planning, and talent development
- Partner with HR to recruit and retain top talent
- Foster a culture of accountability, engagement, and continuous learning

Communication & Collaboration

- Maintain strong communication with internal and external stakeholders
- Collaborate across sales, operations, and support functions
- Clearly communicate expectations, roles, and performance objectives

Qualifications

Required

- Bachelor’s degree in Engineering, Science, or related discipline
- 7+ years of operations experience
- 2+ years of P&L; management experience
- Proven experience managing field operations and project execution

Skills & Competencies

- Strong financial acumen (budgeting, forecasting, cost control)
- Excellent leadership, communication, and stakeholder management skills
- Strategic thinker with problem-solving abilities
- Knowledge of operations, service quality, and sales integration
- Ability to work in high-pressure environments
- Experience in a global or matrix organization
- Familiarity with systems such as JDE, Hyperion, Salesforce, PeopleSoft, FieldFX (preferred)
- Fluent in English

📌 Operations Manager (Brisbane)
🏢 Weatherford
📍 Brisbane