Enagic Australia is the Australian arm of a Japanese‑owned, industry‑leading company specialising in high‑end water ionising machines. We are a passionate and inclusive team committed to delivering excellence in everything we do.
About the Role
We are looking for a reliable, hands‑on Warehouse and Service Support Officer to join our Warehouse and Service team. This is a hands‑on, entry‑level role covering warehouse, service, and order support duties — a great prospect for someone who enjoys practical, varied work and wants to build a career in warehouse operations and machine servicing. Full training will be provided, with the opportunity to progress to a more advanced level as skills develop.
- Basic data entry for orders
- Processing sales and service orders
- Organising machine and accessory orders
- Invoicing and payment processing for completed service machines
Records & Reporting
- Logging service machines, including storage fee notifications to customers
Stock, Parts & Organising
- Replenishing and restocking accessories and machines
- Assisting with stock counts
- Handling incoming and outbound goods
- Assisting with parts ordering and stock requirement reporting
Packing & Shipping
- Picking, packing, and shipping accessory and machine orders
Returns & Customer Service
- Handling customer accessory returns
- Checking and updating customers on order status
- Answering customer calls and email enquiries
General
- Ad‑hoc warehouse support
- Assisting the warehouse supervisor as needed
What We Are Looking For
- No prior experience necessary — full training provided
- A reliable, hands‑on attitude with willingness to learn new tasks
- Comfortable with physical, hands‑on warehouse duties
- Good communication skills, both written and verbal
- Well organised, with good attention to detail
- Comfortable using computer systems and basic data entry (experience with systems such as SAP is a plus but not essential)
- Reliable and punctual, with a strong team‑player attitude
Why Join Us?
- Hands‑on role with genuine opportunity to progress and develop new skills
- Supportive and inclusive team environment
- Conveniently located in Macquarie Park, Sydney
Enagic Australia is an equal opportunity employer. We welcome applications from candidates of all backgrounds.
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📌 Junior Warehouse and Service Support Officer (New South Wales)
🏢 Enagic Australia
📍 New South Wales
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