OTA Growth Executive

We're growing Scale Tours and looking for our next OTA Growth Executive.

Scale Tours is a one-stop shop for tour and activity operators who want to grow their distribution and revenue. Our core lies in our OTA and res system expertise and network, including Viator, GetYourGuide, Klook and Airbnb Experiences, and we use AI tooling to deliver faster, sharper results for every client we work with. We implement changes ourselves, so an eye for detail and speed to action are critical to client success.

This is an account management and delivery role. You own the client relationship from onboarding through to the end of the engagement.

What you'll own

Onboarding new clients and setting the engagement up properly from day one. Auditing their OTA listings. Building optimised content using AI tools. Implementing approved changes across platforms. Tracking conversion and revenue results and reporting them back to the operator in a way they can act on.

You're the person the client deals with week to week. You keep the work moving, you chase what you need to get it done, and you're the reason they renew.

The sales piece

Around 10% of the role. There are no cold calls. We have a closer running current business, so you're not building a pipeline from scratch. What you will do is stay close to warm leads, keep the systems current,



and join a call with a prospect when we need you there. You should be comfortable talking to an operator about what we do and why it works, because you're the one who delivers it.

One requirement that is non-negotiable

You have to be genuinely comfortable with change, working fast, and using various systems to communicate, track progress and improve workflows. The AI tools, the distribution platforms, the SOPs, they shift constantly. We don't need someone who tolerates that. We need someone who actively leans into it, picks things up fast, and sees learning current systems as part of the job, not an inconvenience.

Who we're looking for A background in tours and activities, and ideally experience working in the backend of an OTA or res system. You understand how these platforms work and what actually drives bookings. You're client-facing, self-directed, organised across multiple accounts at once, and genuinely curious about tools and technology.

Hours and terms

Contract, remote, flexible on days. Likely full-time, though we'll confirm the exact shape with the right person.

To apply

Record a short video (2 to 3 minutes) covering your background in tours and activities, your experience with OTAs, how many days a week you're available, and your daily rate expectation. Send it to [email protected].

📌 OTA Growth Executive (Australia)
🏢 Scale Tours
📍 Australia