Manage the day-to-day sales & operations of the trade department
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Support trade sales performance while delivering exceptional customer service
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Prepare team rosters and oversee workforce planning
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Coach and develop team members to build capability and performance
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Oversee inventory management, stock accuracy and stock flow processes
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Promote safe work practices and contribute to a positive safety culture
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Support recruitment, on boarding and training of recent team members
About you n
Previous supervisory, department management or store management experience within retail, trade, hardware, building supplies or a related industry
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A hands-on leadership style and the ability to support and develop team members
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Experience managing rosters, operational processes and inventory
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Ability to balance customer service,
operational priorities and commercial outcomes
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Strong problem-solving and decision-making skills
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Excellent communication and relationship-building skills
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Trade sales, hardware or building supplies experience is desirable
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Experience in transport or logistics and a forklift license will be highly regarded
About us n
North Victoria Builders Supply Mitre 10 Cobram is part of a thriving, family owned Hardware business employing 30 staff. We are a leading timber and hardware supplier operating across the Moria Shire and Southern Riveriana New South Wales, located on the beautiful banks of the Mighty Murray River 3hrs from Melbourne.