/n Mirrastone is Victoria's Number One builder of residential homes.

Our vision is deliberately simple: ‘To be the home builder most known for changing consumer views on home building in Victoria’. /n Our group consists of a range of different brands which cater to different markets; this includes Sherridon Homes, Royston Homes, Soho Living, and Marque, just to name a few. /n We are going through huge growth in the Ballarat region. /n Sherridon Homes is now seeking a Pre-site Construction Administrator/ Customer Experience Coordinator to join our supportive and agile team. This is the perfect time to join a growing team and be part of that journey. /n This role will be crucial in taking care of our customers throughout the administration of their build through to site start. /n The Role /n /n

- /n Coordinating permits, contract drawings and drawing amendments /n
- /n Following up on finance approvals and arranging warranty insurance /n /n /n
- /n You will deliver an exceptional journey to our customers, building a home experience. /n
- /n Working within a tight-knit and supportive team /n
- /n Ability to establish strong networks with internal and external stakeholders /n
- /n Utilizing technology, internal systems, industry knowledge, and software to deliver a seamless customer experience /n
- /n Maintaining accurate data entry in line with the Customer Journey and Group policy and procedures /n
- /n Supporting the Construction team to achieve a higher standard for our customers. /n /n About You /n /n




- /n You have a high emphasis on Customer Service /n
- /n A caring/empathetic nature when dealing with clients and colleagues /n
- /n Well-developed communication skills /n
- /n High level of personal presentation /n
- /n Driven with a “Can Do” attitude /n
- /n Strong attention to detail /n
- /n Enjoy the excitement of being a part of a rapidly expanding business /n /n Qualifications and Experience /n /n
- /n Qualifications in the building industry are highly regarded /n
- /n Highly developed computer literacy skills /n
- /n Able to prioritize and handle a large workload /n
- /n A strong work ethic and the ability to multitask /n
- /n Strong written & verbal communication skills, including a professional phone manner /n /n What's on offer /n /n
- /n A passionate and fun team /n
- /n Training, development, and mentoring /n
- /n Opportunities to grow within the organisation /n
- /n Lollies, coffees, lunches, extravagant company events /n
- /n Diversity, inclusion, and a bunch of fun people doing fun things /n /n If you're looking to join a progressive company with a tight-knit and fun team, we would love to hear from you. /n Next Steps….. /n If it sounds like you, we would recommend you make an application today to get the ball rolling. We look forward to your application. /n You must have unlimited Australian work rights to be considered for this role, as well as being able to interview in person. /n To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves. /n

📌 Pre-site construction administrator - Ballarat
🏢 Mirrastone
📍 Ballarat