Are you a hands-on, customer-focused individual who thrives in fast paced environments?

We’re looking for a motivated Customer Service Coordinator to lead daily operations, deliver outstanding service, and help drive performance at our Molendinar branch.

About The Company

At Fluidra, we create the perfect pool and wellness experience, responsibly. With a presence in over 45 countries, our Australian team of 500+ staff is growing fast. We pride ourselves on our inclusive, supportive culture where values guide everything we do.

Our Benefits

- Great working workplace
- Ongoing training, support and development
- Commitment to wellbeing – Employee Assistance Program & yearly flu shots
- Staff discounts, Reward and Recognition Programs
- Great perks such as a company bonus scheme, birthday leave & social events

What You Will Be Doing

- Deliver outstanding service and technical advice to trade customers (training provided)
- Build and maintain strong, long-term relationships with clients
- Manage orders, returns, credits, payments and customer enquiries via phone and email




- Liaise with warehouse, technicians, sales and accounts teams to support daily operations
- Maintain product displays, stock levels and ensure timely dispatch of orders
- Monitor key performance metrics and support sales promotions and upselling initiatives
- Ensure compliance with safety standards and site procedures

What We Are Looking For

- Demonstrated experience in customer service and/or sales (pool industry experience highly desirable)
- Excellent communication and problem-solving abilities
- Skilled in building and maintaining effective relationships across internal departments
- Well-organised, detail-focused and able to perform under pressure
- Dependable, trustworthy and self-driven
- Comfortable working autonomously in an isolated role with minimal direction
- Confident using systems (e.g. M3 or similar ERP tools)

Join us today and play a key role in creating great experiences for our customers!

📌 Pro Centre Team Member (Queensland)
🏢 Fluidra
📍 Queensland