Production, Sales & E-Commerce Associate

Full-time · Hybrid across our Northern Beaches & Eastern Suburbs locations, Sydney

ILIO NEMA is a small, independently run slow fashion label crafting resort wear in natural fibres through artisan partnerships in India and Peru, stocked by Moda Operandi, Elyse

Walker and David Jones.

We're looking for someone ready to own production workflow with our international suppliers, support wholesale growth, and run e-commerce day to day — working closely with the co-founders, with real scope to grow as the brand does.

Production

- Own day-to-day communication with our international suppliers and factories in India and Peru, tracking production schedules and timelines from cutting through to delivery.
- Prepare and create clear tech packs for production.
- Review fit samples and submit detailed, accurate fit comments to suppliers, tracking revisions through to final approval.
- Manage quality assurance: measure and inspect samples and bulk production against spec, and flag and resolve issues directly with suppliers.
- Support product development for new styles, including SKU, EAN and barcode setup.
- Maintain accurate records of samples, materials and production documentation.
- Manage the production calendar and proactively flag timeline risks to the co-founders.

Wholesale Sales

- Manage wholesale order entry and account administration in JOOR.
- Support account management for existing stockists and respond to buyer queries.
- Prepare and provide product assets, line sheets and product descriptions to wholesale accounts.
- Assist with seasonal buy strategy, market appointments and new stockist outreach.




- Track and follow up on wholesale deposits, orders and delivery windows.

E-Commerce, Dispatch & Stock
- Own the e-commerce platform: product uploads, inventory accuracy and writing onbrand product descriptions.
- Manage dispatch of online orders, ensuring accurate, timely delivery domestically and internationally.
- Monitor stock levels across the online store and wholesale channels, and coordinate restocking and reordering with suppliers.
- Troubleshoot e-commerce platform issues and support ongoing site improvements.

Customer Service & General Support
- Provide customer support across email, phone and social media, handling order,

product and general brand enquiries.
- Manage general administration: invoicing, payments, documentation and confirming orders with stockists.
- Build and maintain strong relationships with suppliers and store partners.
- As part of a very small, hands-on team, pitch in wherever needed — from photoshoot support to basic design mock-ups — with a genuine willingness to help across every part of the business.

Key Requirements

- 2+ years' experience in fashion production, wholesale or e-commerce, or a closely related area.
- Demonstrated experience managing production workflow with international suppliers or factories,



including issuing fit comments and following samples through to approval.
- Confident working with tech packs, garment specs and quality assurance processes.
- Experience with wholesale order platforms (JOOR or similar) and e-commerce platforms (Shopify or similar) highly regarded.
- Proficient in Microsoft Excel; Adobe Photoshop/Illustrator skills a plus.
- Highly organised and intuitive, with strong judgement and the ability to prioritise across multiple moving parts with minimal supervision.
- Excellent written and verbal communication skills, comfortable liaising directly with overseas suppliers and wholesale buyers.
- A proactive, hands-on attitude and genuine willingness to get involved across all areas of a small, growing business.
- Required to work across both our Northern Beaches and Eastern Suburbs locations;

own car preferred for travel between sites and to suppliers, stockists and shoots.

What We Offer

- A rare prospect to grow with an exciting, fast-growing Australian fashion label,

with genuine scope for career growth as the brand scales.
- Real ownership and exposure across production, sales and e-commerce — lots to learn, and the chance to shape processes as we grow.
- A close-knit, collaborative small-team environment working directly alongside the cofounders.
- A hybrid working arrangement.
- Competitive salary, commensurate with experience.

How to Apply

Please send your resume and a cover letter highlighting your relevant experience to [email protected]. Applications without a cover letter will not be considered

📌 Production, Sales & E-Commerce Associate (Sydney)
🏢 ILIO NEMA
📍 Sydney