Randwick City Council's Corporate Planning and Performance team is seeking a Coordinator Customer Experience to lead the council's CX improvement program, acting as an internal consultant on customer experience strategy, digital channels, service design and cultural change.
n
You will work across Customer Service, IMT and operations to redesign journeys, implement self-service options, build customer insight capabilities and measure performance, helping teams adopt a customer-first mindset and
#J-18808-Ljbffr
📌 Coordinator, Customer Experience - Shape CX Strategy (New South Wales)
🏢 Randwick
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.